Detailed Privacy Policy - NexusBot & Dashboard

Effective Date: December 30, 2025

1. Data Collection & Processing

NexusBot operates as a service provider for Discord communities. We collect minimal data necessary for core functionality:

• User Identifiers: We store Discord User IDs, Usernames, and Discriminators to link settings and premium status.
• Guild (Server) Data: We store Guild IDs, Role IDs, and Channel IDs to execute moderation and automation commands.
• Message Monitoring: To provide "Anti-Spam" and "Anti-Cuss" services, the bot processes message content in real-time. Non-violating messages are not stored. Violating messages are cached for 5 seconds for administrative review and then purged.

2. Web Dashboard, Cookies & OAuth2

When using the NexusBot Dashboard, we utilize Discord’s OAuth2 protocol:

• Tokens: We store your Access Token and Refresh Token in secure, encrypted cookies. These are used only to verify your identity and your permissions within specific servers.
• Session Cookies: We use cookies to store your session state. Disabling cookies will result in the inability to use the Dashboard.
• Fast-Loading Data: Your User ID is cached to optimize performance and prevent repeated API calls to Discord.

3. Financial & Verification Data

To ensure financial integrity and comply with international banking regulations:

• Email Verification: We collect a user-provided email address to send a one-time verification code before purchase. This email is stored to prevent "Accidental Purchases" and "Friendly Fraud."
• Transaction Records: We retain Transaction IDs, Receipt Numbers, and timestamps. We never see or store your credit card or PayPal password.

4. Data Retention (Transcripts & Logs)

• Ticket Transcripts: All messages within a ticket are archived. These archives are stored on our secure servers. Users may delete these via the dashboard at any time.
• Audit Logs: Any setting modified via the Web Dashboard is logged (User ID, Action, Timestamp). Logs are auto-deleted after 30 days.
• Media: Custom images (Welcome/Goodbye) are hosted via ImageKit.io and are subject to their retention policies.

5. Data Security & Third-Party Sharing

We implement industry-standard security measures on Render.com. We never sell, rent, or trade your personal data. Data is only shared with:

• ImageKit: For media hosting.
• Law Enforcement: Only if required by a valid legal subpoena.

6. Contact & Deletion Rights

Under global privacy laws (GDPR/CCPA), you have the right to request a full wipe of your data. Contact meir_zano on Discord or join Support.